Privacy Policy for Key Master Plus Inc.
Effective Date: November 7, 2023
Key Master Plus Inc. values your privacy and is committed to protecting the personal information we collect. This Privacy Policy describes how we collect, use, share, and protect your information when you interact with our services, including information obtained through Google advertising campaigns and phone calls generated from those campaigns.
1. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, phone number, email address, and physical address.
- Phone Call Data: Phone number, time and duration of the call, and details about the conversation if it is recorded (with prior notification and consent where applicable).
- Data Collected through Google Ads: Information about your interactions with our ads, such as pages visited on our site, and data obtained through tools like cookies and tracking pixels. This includes IP address, device type, and approximate geolocation data.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To respond to your inquiries, process service requests, and manage customer relationships.
- Marketing and Advertising: To improve the effectiveness of our Google advertising campaigns and personalize our ads based on your behavior and preferences.
- Legal and Regulatory Compliance: To comply with applicable laws and regulations and respond to legal requests for information from competent authorities.
3. Legal Basis for Processing Data
We process your personal information according to the following legal bases, as required by the General Data Protection Regulation (GDPR) of the European Union:
- Contractual Necessity: To fulfill the terms of the service you have requested.
- Legitimate Interest: To manage and improve our marketing campaigns and enhance user experience.
- Consent: For certain types of advertising or the use of cookies, we request your prior consent, which you can revoke at any time.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information under the following circumstances:
- Service Providers: With third parties that assist us in providing our services, such as advertising platforms (Google Ads), data analytics providers, and customer support systems.
- Legal Compliance: When necessary to comply with legal obligations or respond to requests from law enforcement authorities.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. In the case of data related to advertising and campaign analytics, we retain it for the period reasonably necessary to evaluate the effectiveness of our marketing strategies.
6. International Transfers
Key Master Plus Inc. is based in the United States, so your personal information will be stored and processed in this country. For international transfers, especially for users in Europe, we ensure that appropriate safeguards are in place in accordance with the GDPR, such as the use of standard contractual clauses approved by the European Commission.
7. Security of Your Information
We use technical and organizational security measures to protect your personal information against unauthorized access, loss, or destruction. However, it is important to remember that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
8. Your Rights Regarding Your Personal Data
If you are in the European Union or a jurisdiction with similar rights, you have the following rights regarding your personal data:
- Right of Access: You may request information about the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances.
- Right to Data Portability: In certain cases, you have the right to receive your data in a structured, commonly used, and machine-readable format.
- Right to Object to Processing: You may object to the processing of your data based on our legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: If you have provided consent for data processing, you have the right to withdraw it at any time.
To exercise these rights, you can contact us via the email provided in the contact section.
9. Use of Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to collect information about your interaction with our site and personalize your experience. This includes Google Ads cookies to enhance our advertising campaigns.
You can manage your cookie preferences through your browser settings or by adjusting cookie settings on our website.
10. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our privacy practices. We will notify you of any significant changes to this policy through our website or by other appropriate means.
11. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
Key Master Plus Inc.
15042 SW 104 ST Unit 1809
Miami, FL 33193
Email: [juan@keymasterplus.com]